Hims acne cream product packaging

One-stop skin care

Customized Acne Cream

Skip the in-person visit and tackle stubborn acne and skin issues on your terms: online and shipped directly to you, if prescribed. Powered by a mix of up to five ingredients, including prescription-strength retinoid and topical antibiotics, this customized cream can help clear up whiteheads, blackheads, and more serious acne.

* Prescription products are subject to provider approval and require an online consultation with a provider who will determine if a prescription is appropriate.

* Do not use this medication if you are allergic to tretinoin, clindamycin, niacinamide, azelaic acid or zinc pyrithione. Common side effects of the Acne Cream which…Read more

Acne treatment is personal


Not all acne prone skin is alike. We provide access to online providers who can guide you to an acne fighting skin routine that works for you. If prescription treatment is the right choice, a customized blend of up to five clinically-proven active ingredients in different amounts and strengths can be prescribed to target your specific skin type and acne needs.

Learn: Tretinoin cream to treat acne

100% online


This acne cream isn’t something you can grab off the shelf. If deemed appropriate for you after an online consultation with a healthcare provider through our platform, you can get a formulation personalized for your needs. The entire process is simple. Through Hims, you can get a prescription entirely over the phone, for a fraction of the price, shipped directly to your door, if appropriate.

Learn: Is tretinoin OTC?

Clinical ingredients,
personalized formula

The customized acne cream is a blend of these five prescription ingredients -- mixed in the proper amounts and strength for your needs, as determined by the healthcare provider.

What to expect


The customized acne cream is a prescription-strength treatment that helps shed old, dry skin skin. It's normal to see some dry, red or flaky spots in the beginning. To help with dryness, you can use a moisturizer—but be sure it's free of alcohol, benzoyl peroxide, salicylic acid and other exfoliators that may irritate. When in doubt, start a dialog through our platform to connect with an expert.

Learn: How long until tretinoin works

Important Safety Information

We've got answers

Frequently asked questions about acne and our acne cream

How is this different than neutrogena, differin and other over-the-counter acne products?
The treatments available through our platform contain active ingredients that require a prescription in the United States. Through our platform, providers and dermatologist-approved formulas, can prescribe tailored strengths of the active ingredients that have been clinically shown to be appropriate for everything from sensitive skin with some clogged pores or full blown cystic acne. This level of medical care cannot be provided from a store shelf.
Is this better than an acne spot treatment?
Acne spot treatments typically treat pimples after they’ve already formed. We provide access to products that treat current and future breakouts.
What products can I use with it?
When starting a new skin treatment, it is best to keep it simple so you know which product is doing what. The acne cream available through Hers is specially formulated to make your routine as simple as possible.
Dryness can be a side effect in the beginning. In this situation, typically one would moisturize with good non-clogging (look for non-comedogenic) moisturizer. Sun sensitivity can also occur, so SPF 15+ sunscreen will help protect that skin from sun exposure. Ask your provider if you have side effect questions.
While face wash, cleanser, lotion etc can be used, we invite you to take full advantage of our platform and ask your provider about products you plan to use. Certain products may interact, such as chemical peels, products with retinol, glycolic acid, etc.